Page Category: Water & Wastewater

  • Water & Wastewater Services

    The Municipality of Meaford provides water and wastewater services to approximately 2,300 residential, commercial and institutional customers. On this page, you can find more information on paying your water bill, water testing, winter water maintenance, current projects, and view annual reports on municipal water and wastewater services.

    For after-hours urgent issues, call (888) 525-7024.

    Interactive Map

    Locate and understand how water and wastewater services and facilities work within the Municipality of Meaford with our interactive map.

    Testing Private Drinking Water

    Want to know how pure your water is? Grey Bruce Health Unit has partnered with the Municipality of Meaford to open a Well Water Sample Drop-Off Location in Meaford, located at 21 Trowbridge Street West. 

    Samples will be picked up weekly at 9:40 a.m. each Friday, and must be dropped off within 24 hours of the pick-up time. Sample bottles are available for pick up at the drop-off address. 

    Water testing is free, and part of a complimentary program offered by Public Health Ontario for residents with property on wells and with other private drinking systems. For more information, please visit Grey Bruce Public Health.

    Hydrant and Sewer Flushing

    Each year, we flush hydrants and sewer lines to keep systems clean and functioning properly.

    Hydrant Flushing – Urban Meaford

    Hydrant flushing is underway from 7:30 a.m. to 3:00 p.m., Monday to Thursday, and will continue through October.

    You may notice:

    • Slight water discoloration or cloudiness
    • Reduced pressure during flushing
    • Water on roads or puddles after flushing

    If water is discoloured:
    Run the cold tap in your bathtub until it clears. This tap is best as it has no screen to trap sediment.

    Sewer Flushing & Blow-Back

    As part of regular maintenance, the Municipality of Meaford cleans sanitary sewer mains using a Vactor truck. This process usually takes 30 to 45 minutes per section between maintenance chambers (manholes), typically located in the center of the road.

    This work may be noisy and can create a temporary vacuum in the pipe, which may:

    • Pull water from household plumbing traps (toilets, sinks, floor drains)
    • Cause gurgling sounds, bubbling, or minor splashing in fixtures
    • Lead to temporary sewage odours if trap water is lost

    These effects are not harmful to your plumbing.

    When the high-pressure nozzle passes your sewer lateral (on municipal property), it forces water and air a short distance up the pipe toward your home. In most homes, this air vents out through plumbing stacks. However, in some cases, especially in homes with limited venting, the air can disturb water in plumbing traps.

    If you notice odours or low water levels after flushing, simply run cold water into affected drains to restore the traps.

    Once flushing is complete, a CCTV camera will be used to inspect the sewer main. Residential service lines are not flushed or inspected.

    Winter Water Line Maintenance

    Homeowners are responsible for all water lines on their property.

    It is important that homeowners take necessary precautions before freezing temperatures increase the possibility of frozen and/or broken water lines on their property. If this occurs, it can impact water service, cause property damage, and cause damage to water meters.

    Any replacement of a frozen water meter will result in a service and replacement charge to the homeowner.

    Below are some tips and precautionary measures to protect your water service and meter:

    • Cover any exposed pipes in cold areas with insulating material and or heat tape
    • Block air passages into crawl spaces
    • Check crawl space to be sure pipes are protected
    • Secure basements against cold
    • Plug up drafty cracks and repair broken windowpanes
    • Check outside faucets
    • Remove hoses from outside faucets and check for leaks which could freeze and back up into the household plumbing.

    If you have any concerns, please contact a licensed plumber to advise the best way to ensure your water lines and meter are protected from freezing.

    Sewer Overflow

    To ensure residents stay informed and aware, signs are posted at overflow sites, with additional red warning signs added to these signs in the event of an overflow. Here’s what else you need to know:

    An overflow event happens when there is too much wastewater in the sanitary collection system, and the system can’t manage it all. If this were to happen, the extra water and sewage would flow into the environment from overflow points in the system. 

    Although overflow water is highly diluted, it still carries sewage and can pose health and environmental risks.

    Overflows are designed to direct extra wastewater into the environment to reduce the risk of:  

    • Flooding basements of homeowners nearby  
    • Flooding lands around the Wastewater Treatment Plant 
    • Harming infrastructure  

    To reduce the risk of this, the overflow of wastewater is directed into Georgian Bay or the Bighead River, where it causes less harm.

    While overflows contain mostly rainwater or snowmelt, they may still contain bacteria and should be avoided. Overflows can impact: 

    • Human health 
    • Fish and wildlife 
    • The environment

    • Expanding the wastewater treatment plant so it can handle more flow 
    • Relining sewers to limit infiltration of groundwater into the sanitary sewer 
    • Parging maintenance hole chambers to limit excess infiltration of groundwater into the sanitary sewer  
    • Smoke testing to identify improper connections and defects in the sanitary system 
    • Disconnecting the roof leads from the sanitary cleanouts to direct storm water to the correct sewer system  
    • Disconnecting sump pumps and perimeter drains from the sanitary sewer system 

    The Municipality of Meaford recently received a new Consolidated Linear Infrastructure Environmental Compliance Approval (CLI-ECA). Previously, we would have reported overflows to the Ministry of Environment Conservation and Parks; we are now additionally required to identify the overflow locations with the following signs. 

    Any additional information will be shared through on-site signage, our website, social media, email alerts, and local media. 

    Resources

  • Municipal Drains

    Municipal drains are critical pieces of rural infrastructure that help manage stormwater and protect farmland, roads, and properties from flooding. In the Municipality of Meaford, these drains are governed by the Ontario Drainage Act and are typically found in agricultural areas. 

    What is a Municipal Drain?

    Municipal drains are typically located in agricultural or rural areas and are legally constructed drainage systems created through formal proceedings under the Ontario Drainage Act. These systems may include:

    • Open ditches
    • Enclosed pipes or tiles
    • Culverts
    • Bridges and other related structures

    Municipal drains are not natural watercourses, though they may follow or connect to them. They are created to remove excess surface water from land, particularly agricultural land, and may serve multiple property owners.

    Responsibilities Under the Drainage Act

    Under the Ontario Drainage Act, municipalities are responsible for:

    • Maintaining and repairing existing municipal drains
    • Coordinating drainage petitions for new drains or improvements
    • Ensuring assessments and cost-sharing are conducted fairly
    • Communicating with landowners impacted by drainage projects

    The Municipality of Meaford appoints a Drainage Superintendent to manage and coordinate these responsibilities and to ensure compliance with provincial legislation.

    Maintenance and Repairs

    Drain maintenance is critical to prevent flooding and waterlogging. Regular maintenance activities may include:

    • Clearing blockages
    • Removing sediment or debris
    • Repairing damaged sections
    • Vegetation control

    When maintenance is required, costs are typically shared among the landowners within the drain’s watershed area, as outlined in a prior engineer’s report. Each property’s share is based on how much it contributes to the drainage area.

    Property owners are not permitted to perform maintenance or make changes to a municipal drain on their own. Unauthorized work may cause damage or legal complications.

    Requesting Work on a Municipal Drain

    If an existing municipal drain requires:

    • Maintenance (clearing blockages, removing debris, repairing infrastructure), or
    • Minor improvements, you may request work by contacting the Municipal Drainage Superintendent below.

    If a drain needs to be improved, extended, or newly constructed, a petition must be filed under Section 4 or 78 of the Drainage Act. A petition requires support from affected landowners and must be submitted to the Municipal Clerk. Once accepted, the municipality will:

    1. Appoint an engineer
    2. Conduct a site assessment
    3. Prepare a report with recommendations and cost assessments
    4. Hold a public meeting to review the report with affected landowners
    5. Present the report to Council for decision

    This process ensures fair cost-sharing and legal compliance for all affected parties.

    Current Drainage Projects

    The following municipal drain projects are in progress or under review through the Drainage Act process.

    Flooding and erosion in the Paradise Bay and Bayshore Road area led to a drainage petition under the Drainage Act. 

    Initiated by a petition under the drainage act, this project addresses ponding and erosion in rural agricultural lands near 2nd Concession North. A 576 m closed drainage system is planned for construction in 2025.