Please be advised, this is not the By-law complaint form.
Formal complaints should only be filed when you are dissatisfied with the actions, or lack thereof, of the Municipality of Meaford regarding operations, facilities or services provided or the conduct of a municipal employee.
For General By-law Complaints, click here:
Fill out our Customer Service Feedback online form.
The Municipality of Meaford will deal with all formal complaints promptly, courteously, impartially, and professionally.
Make a Formal Complaint
Please complete the online Formal Complaint Form, or fill out the Formal Complaint Form and submit it by:
Mail:
Municipality of Meaford
21 Trowbridge Street West
Meaford, ON
N4L 1A1
Email: clerk@meaford.ca
Fax: 519-538-1556
In person: Forms may be dropped off at the Administration Office.
Formal Complaint Process
Once a formal written complaint is received, it will be acknowledged in writing within two business days. It will be tracked and assigned for response. If the response takes longer than 20 business days, you will be informed of the delay.
If the complaint involves the Chief Administrative Officer, the Mayor will investigate and respond.
For more information, see the Formal Complaints Policy.